How To Tell If The Facebook.Code.Is From A Legit Source 0X81000037 Windows 10 – Backup or Restore Error Fix

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0X81000037 Windows 10 – Backup or Restore Error Fix

0x81000037, 0x80070001 and 0x80070003 are errors caused by Windows encountering a “reparse point” in a directory you are trying to back up.

Microsoft calls “reparse points” the Windows equivalent of symbolic links in Linux. They allow you to “link” a folder to another location on your hard drive, without moving the folder.

The reason the error shows up is because when Windows tries to “backup” the folder in question, it can’t find the file linked to it. This makes Windows think that the file does not exist, is inaccessible, or is damaged.

The errors will generally appear with these messages:

0x81000037: Windows Backup failed when trying to read the shadow copy on one of the volumes being backed up

0x80070001: (Invalid function)

0x80070003

To fix them, you need to remove all the repair points in the folders you are trying to back up.

Cause

The main cause of the problem is that Windows does not recognize the location of a file.

The error can appear when using Windows Update, planning a restore point or showing up in general when you use your system.

To fully understand the problem, you need to appreciate that when you use a personal computer, all it does is process billions of lines of code – many of which are stored in “files” on your persistent storage device (or hard drive or SSD) .

In most OS systems, you can actually allow applications to load certain files by “linking” them to other hard drive locations.

For example, you may have a saved game file in your “Saved Games” folder – which you can include in your actual game folder through a “symlink”.

The SymLink functionality is native to Linux, and Mac uses it as well. Windows being Windows, it doesn’t use “symlinks” – but “restore points”. The functionality is the same in both cases.

The errors you are experiencing are caused by your system not being able to load certain files – due to the lack of physical presence on the drive. To fix it, you need to fix the underlying bugs that show the error.

Solution

The way to solve the problem is to make sure that you can clean one of the folders that can cause problems with “reparse points”.

Microsoft provides 3 ways to solve the problem:

  • Reparse point points to a volume that uses FAT as the file system

  • Reparse point is a “mounted volume” that contains compressed files (EG zip files etc.)

  • Reparse point points to the “root” of another volume

To solve, you need to follow the steps described below:

1. Remove all “Mounted Volumes” / “Reparse Points”

The first step is to make sure you don’t have any “mounted volumes” or “update points” on your system.

This may sound complicated, but is actually relatively simple:

  • Press on your keyboard “Windows” + “R” keys

  • This will open the “Run” dialog – type “cmd” and press “Enter”

  • Type “DIR /AL /S” from the cmd prompt that appears and press “Enter”

  • This should show a list of the folders classified as “Reparse Points”

  • Remove from the list the ones you feel the backup damaged, browse to them in “File Explorer”

  • When you identify the folder, right-click the volume and check if it says “Mounted Volume”

  • If it is, delete it by holding SHIFT and pressing DELETE

  • Once this is complete, restart your computer

After booting you should be able to test what you tried to do before.

If the error disappears, it means that the problem is solved; if not, you have to go to the next steps.

2. Ensure access rights

Next, the other problem you may have lies in the permissions of the system. Permissions are used in calculations to determine which users can – and cannot – manage various resources within the system, and is typically based on “user roles” (admin etc) .

To ensure that the errors are not replicated, you may experience issues regarding the way your user account accesses certain files/settings.

To fix this, you need to be able to correct any permission issues your system may have:

  • Navigate to the folder(s) you are trying to create/restore

  • Right-click on the folder and select “Properties”

  • In the “Properties” dialog box, select “Security”

  • In this press “Edit”

  • In the window that appears, type “Everyone” in the box and click “Check Names”

  • When the text “Everyone” is underlined, click “OK”

  • With “Everyone” selected, click “Allow” for “Full Control” in the bottom panel

  • Click “OK”

  • Try backup/restore again

If this doesn’t work, make sure you repeat the process for every other folder you try to create. While it shouldn’t be a problem for most users, it will likely cause problems *if* your system has a lot of use (permissions not working etc.). Further problems will probably be caused by some kind of “block” on the folders, either from antivirus or perhaps a virus infection on the system.

3. Clean Out Viruses/Malware

Next, your computer *may* have problems with virus/malware infections.

Although this may not seem like a cause of a file system error, the problem lies in the way that many newer viruses end up targeting underlying files/folders, to block user access OR ensure that the infection has the ability to do its malicious work .

The point is that if you are still experiencing the errors, it could be caused by a virus infection that temporarily overwrites certain files/folders on your hard drive.

To fix this, you need to make sure you have adequate virus/malware protection:

  • Download MalwareBytes (Free)

  • Save and install it on your PC

  • Open the zip file and then run the software

  • When the software is running, set it to run a full scan

  • After the scan is complete, restart your system

Unlike viruses, “malware” (malicious software) often disguises itself as legitimate software applications, causing problems only *after* they gain access to your PC.

MalwareBytes is the only tool fully dedicated to removing malicious infections from Windows systems. If after performing the above steps, and cleaning all possible malware threats, you still find Windows unable to perform a backup, it is best to seek the opinion of someone with more specific knowledge of your system. You may also want to disable any anti-virus applications you may be running, as these may conflict with (block) the backup process.

4. Run “Troubleshooter” Tools

If you are still experiencing the error, you should run one of the “troubleshooters” within Windows 10.

The troubleshooter systems within W10 are actually relatively effective, and work as follows:

  • Click on the “Start” button (bottom left taskbar)

  • Select the “cog” / “Settings” icon from the left menu “Charms” (just above the power button)

  • When the “Settings” screen loads, click “Update & Security”

  • Select “Troubleshoot” from the left menu

  • From the list that appears, you must first click on “Windows Update” and then on any other that is relevant to what you are trying to do

  • A small applet will load – let it run and then just let it clean up any problems it finds

  • Once completed, restart your PC

This will generally solve one of the core problems that Windows 10 has preventing the likes of Windows Update from working. It is not guaranteed to work, but it works for many common errors that inhibit the core functionality of W10.

5. Run SFC / DISM

Finally, if you have no success with the above, running the SFC (System Files Checker) & DISM (Deployment Image Servicing and Management) tools are a great way to ensure that the core Windows system is running as effectively as possible.

To do this, you must follow the steps described here:

  • Press “Windows” + “S” keys on your keyboard

  • Type “CMD” in the search box

  • From the list that appears, right-click on the top list and select “Run as Administrator”

  • When the CMD window is loaded, type “SFC /scannow” and press “Enter”

  • After this complete, type “DISM / Online / Cleanup-Image / RestoreHealth” and press “Enter”

  • Once this completes, reboot your system

If the errors persist beyond these steps, it suggests a more specific problem with your particular system—one that an Internet article cannot resolve on its own.

Further steps to resolve the error should involve someone who has specific access to your specific Windows system. To do this, there are a number of services online that can help – including the likes of SuperUser and Microsoft Answers. If you need more specific support, you can contact a dedicated technician, although that means paying someone.

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